Business Continuity Plan - Propellr Securities LLC

Propellr Securities LLC (the “Firm”) has developed a Business Continuity Plan (“BCP”) addressing how it will respond to events that significantly disrupt its business. Since the timing and impact of disasters and disruptions is unpredictable, the Firm will have to be flexible in responding to actual events as they occur. With that in mind, the Firm is providing you with this information on its BCP.

Business Continuity Plan – The Firm plans to quickly recover and resume business operations after a significant business disruption and respond by safeguarding its employees and property, making a financial and operational assessment, protecting the Firm’s books and records, and allowing its customers to transact business. In short, the Firm’s BCP is designed to permit it to resume operations as quickly as possible, given the scope and severity of the significant business disruption.  

The BCP addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical locations of employees; critical supplier, contractor, bank and counterparty impact; regulatory reporting; and assuring the Firm’s customers prompt access to their funds and securities if the Firm is unable to continue its business and, in conjunction with Fluidity Factora Inc, assuring the Firm’s customers prompt access to their account information.

Varying Disruptions – Significant business disruptions can vary in their scope, such as only the Firm, a single building housing the Firm, the business district where the Firm is located, the city where the Firm is located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only the Firm or a building housing the Firm, the Firm will transfer its operations to a local site when needed and expect to recover and resume business within one day. In a disruption affecting the Firm’s business district, city, or region, the Firm will transfer its operations to a site outside of the affected area, and recover and resume business within one week. In either situation, the Firm plans to continue in business, and notify you through its website factora.io or its customer emergency number, 212-777-7578, how to contact it. If after a significant business disruption you cannot contact the Firm as you usually do, you should call its alternative number 833-776-7557. If the significant business disruption is so severe that it prevents the Firm from remaining in business, it will assure its customers have access to the information contained in their accounts.

For more information – If you have questions about the Firm’s BCP, you can contact the Firm at 212-777-7578 or factora.io.